Terms & Conditions

Effective Date: 01/11/2205
Company Number: 15571787
Trading as: Direct MX
Trading Address: Unit 14, Emley Business Park, Leys Lane, Huddersfield, HD8 9RG
Website: https://directmx.shop
Contact Email: info@directmx.shop

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Direct MX Group Limited. By using our website or placing an order, you agree to comply with these Terms. If you do not agree, please do not use our website or purchase our products.

1. About Us

Direct MX Group Limited is a UK-based retailer specialising in electric motocross bikes, accessories, and safety equipment. We do not provide credit or finance facilities. All products are sold in accordance with UK consumer law.

2. Ordering & Payment

All orders must be paid in full at the time of purchase. Accepted payment methods are clearly listed on our website.
Prices are in GBP and include VAT where applicable.
We reserve the right to refuse or cancel an order if payment cannot be verified or if we suspect fraudulent activity.
Once your order is confirmed, you will receive an email confirmation with order details.

3. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate. Minor variations may occur due to manufacturer updates.
We reserve the right to discontinue products or modify specifications without prior notice.
All product manuals, safety guidance, and warnings must be read and followed prior to use.

4. Delivery & Risk

Delivery is available to the UK mainland only, unless otherwise agreed.
Estimated delivery times are provided for guidance; we are not liable for delays caused by third-party couriers.
Risk of loss or damage to products passes to you upon delivery. Please inspect goods upon receipt and notify us immediately of any issues.
Delivery charges, if applicable, are displayed at checkout.

5. Returns & Refunds

Non-faulty products may be returned within 14 days of receipt in accordance with the UK Consumer Contracts Regulations. Returned items must be unused, in original packaging, and in saleable condition.
Faulty or damaged items are covered under statutory rights. Please contact us at info@directmx.shop for a returns authorisation before returning goods.
Refunds are issued using the same payment method as the original purchase once goods have been received and inspected.

6. Warranty & Liability

Products are sold with the manufacturer’s warranty where applicable. Please refer to the specific warranty information provided with each product.
We are not liable for indirect, consequential, or incidental damages arising from use of products.
Our total liability to you for any claim related to a product is limited to the purchase price paid.
Nothing in these Terms affects your statutory rights as a consumer in the UK.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Direct MX Group Limited or its licensors. No part may be copied, reproduced, or used without prior written permission.

8. Website Use

You agree to use this website lawfully and not to upload or transmit harmful, offensive, or illegal content.
We reserve the right to suspend or terminate access to the website for users who breach these Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update these Terms periodically. Updated Terms will be published on this page with the “Effective Date” updated accordingly. Continued use of the website constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:
Direct MX Group Limited
Unit 14, Emley Business Park, Leys Lane, Huddersfield, HD8 9RG
Email: info@directmx.shop
Website: https://directmx.shop